Question 1

What is the period of operation?

Accepted Answer

ETRG, Lda offers the crossing service between the banks (VRSA-Ayamonte) every day, including weekends, holidays, Christmas and New Year and the ferry operates at times adjusted to the time of year. 
You can consult the schedules at _________.pt.
The ETRG, Lda office is open from Monday to Friday, from 9:30 am to 1:30 pm and from 2:30 pm to 5:30 pm, 
For any information you can contact us via email etrioguadiana@sapo.pt (mailto:etrioguadiana@sapo.pt)or the contacts 281543152/966495250.

Question 2

What is the capacity of the vessels?

Accepted Answer

Campino has a maximum safe capacity of 77 passengers and approximately 7 vehicles (depending on the size of the vehicle).
Rio Guadiana has a maximum safety capacity of 393 passengers.
Raiano has a maximum security capacity of 500 passengers.

Question 3

Where is the boarding pier located?

Accepted Answer

You can edit the title in the application settings. If you don't want to display the title, simply deactivate it in Information to show. The dock is located at the back of the PSP post in Vila Real de Santo António (former Customs building).

Question 4

Where should I buy my ticket?

Accepted Answer

Tickets are sold at the ticket office located in front of the boarding pier.

Question 5

What are the payment methods to purchase the ticket?

Accepted Answer

Ticket payment is in cash. We don't have an ATM.

Question 6

What are the ticket office hours?

Accepted Answer

Opening hours are adjusted to the ferry schedule.

Question 7

Does the driver of the vehicle need to purchase a ticket?

Accepted Answer

The vehicle ticket includes the driver, the other occupants will have to purchase a ticket.

Question 8

Are there special conditions for groups and schools?

Accepted Answer

We do not have rates for groups and schools.

Question 9

Is it possible to book seats in advance on the boats?

Accepted Answer

We do not take reservations.

Question 10

Is it possible to transport domestic animals?

Accepted Answer

The transport of animals can only be done in transport boxes.

Question 11

What is the maximum permitted weight of a heavy vehicle on the ferry?

Accepted Answer

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Question 12

Is there a connection between ETRG, LDA and other public transport?

Accepted Answer

There is no connection between ETRG, Lda and other public transport.

Question 13

Can I travel by bicycle on ETRG, Lda?

Accepted Answer

At ETRG, Lda you can travel by bicycle and it has an additional cost of €1.50.